If you have purchased a product on Amazon and opted to add the protection, and you wish to contact the Amazon customer service team with any questions or concerns, please refer to the contact options provided below.

Online Portal

Visit the Amazon Customer Portal > online for fast and easy self-service.

You can view your policy details and download policy documents.

Make a claim online, update your personal details and more.

Having trouble logging in? Visit Amazon Help & Support >

Amazon Support

0303 313 00 02 >

Opening hours between 9am to 6pm Monday to Friday

(Closed at weekends)

Send the Amazon customer service team an email using the online contact form >

Bicycle Insurance

Although we no longer sell Bicycle Insurance here are the contact details if you have an existing policy query

We no longer sell Bicycle Insurance policies if you need assistance in regard to Bicycle insurance call

0330 333 4792 (Mon-Fri, 8am-8pm; Sat-Sun, 9am-6pm)

Alternatively, you can write to us at:

Protect Your Bubble, Emerald Buildings, Westmere Drive, Crewe Business Park, CW1 6UN

Marketing and Customer Feedback

Need to contact the team or simply want to tell us how you feel?

We love hearing from you about your experience with Protect Your Bubble, whether you're singing our praises or telling us about a few things that could be improved. We work to use your feedback and suggestions to make our website and service better all the time so that you can always have the best customer experience possible with us. If you think there is something we can improve, or think there’s something that we’re doing right, tell us! Email socialpyb@protectyourbubble.com or write to us at: Emerald Buildings, Westmere Drive, Crewe, Cheshire, CW1 6UN.

For all PR enquiries please email our Marketing Manager Corinne Webb >

For commercial proposals, email Chris Hannan >, our Partnerships Manager

For marketing services or sponsorships, email James Keehan > our Head of Marketing

For corporate enquiries, email James Brown >, our UK Managing Director